Direktlänk till inlägg 14 juni 2011
of colors. I told her that I felt it was a bait and switch to call the arrangement "Tulip Rainbow", show a picture of it with several colors of tulips on their website, and then tell me that it was acceptable for my order to not even slightly resemble either the name or picture.
S
he offered me a small gift card and a slight discount on the arrangement. However, this would not fix the situation, so I declined and told her that I would be contacting my credit card company and the New York State Attorney General's office.
Needless to say, I will not be ordering flowers from From You Flowers again. My girlfriend never received the arrangement I ordered and I believe that From You Flowers' refusal to fix the situation is unacceptable. Also, the company did not stand behind its 100% satisfaction guarantee. All I want is for them to send my girlfriend the arrangement I ordered and if this is not possible, give me a refund.
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